OfficialUtility
Tickets
Private support requests with transcripts.
About
A member presses a button and gets a private channel with your support team. A transcript is saved when the ticket closes, so nothing gets lost.
Commands
/ticket panel <channel>Create a panel with a button/ticket close [reason]Close a ticket/ticket add <user>Add a member to a ticket
Settings
These options are available in the dashboard.
General
- Ticket categorychannel
- Support rolerole
- Open tickets per membernumber
Messages
- Greeting in a new tickettext
Closing tickets
- Save transcriptstoggle
- Transcript channelchannel
- Close when the member leaves the servertoggle
Also in the dashboard: a switch for every command and access by roles and channels.